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Sep 05, 2017 iTunes Not Opening in Windows 10 1. Quick Reboot. Update iTunes. Delete iTunes Shortcuts and Repair it. Boot Windows 10 in Safe Mode. Disconnect PC from the Internet. Create New User Account. Uninstall and Reinstall iTunes. So I reinstalled iTunes and notice I have to get from the Microsoft store and I am okay with that. What I am not okay with is the fact that this version of iTunes sucks SO much. that I can't even put music in my iPhone. It will literally freeze when I'm trying to drag my music to my phone.